Hay & Kilner with Linetime's accounts software
“The key to choosing the correct Practice Management Software for your firm is to look forward” so said Hay and Kilner’s Tim Bennett. “The legal business has changed substantially over the past 10 years and it will undoubtedly continue to change over the next. Therefore whoever you choose as your legal software supplier must have in place the capability and the willingness to keep their software systems at the leading edge of technology. They must utilise the very best development tools and hence be able to deliver an almost constant stream of innovations to be the market.
“It goes without saying that the accounting and other management features must be there and that the system must be robust and easy to use, with seamless integration between the front office fee earning staff and the back office accounts and administration.
“Not only does the Liberate Practice Management system contain what I consider to the industry’s foremost accounts system, it also has the most flexible and user friendly management reporting and operational tools I have ever seen.
“For example, the Liberate Fee Earner Desktop software has proven to be extremely easy to use enabling us to increase the physical number of billings we can despatch each day whilst reducing the costs per bill. The ease of client and matter enquiries and the maintenance of the files has helped us to become far more efficient whilst the on-screen time recording system ensures that we track all client related activities – which itself has improved the accuracy of our billing.
“In addition, the various innovative online services that Linetime has developed have also had a significant impact to the efficiency of our business and the level and quality of client service - online cheque requisition is just one example of a Liberate development that we plan to roll out during 2008.
“Our firm’s risk management has also significantly improved since the introduction of Liberate and its comprehensive Conflict of Interest Search facility. In our particular case our new software also had to cope with a very varied workload and with a demanding and ambitious set of partners. I’m pleased to say that Liberate from Linetime has exceeded all our expectations