Business Intelligence

Linetime’s business intelligence module provides business managers and departmental heads with the information they need to proactively monitor key performance indicators and to manage areas of risk.

Key performance indicators can be set to monitor the business as a whole or at a more granular level such as teams, individual fee earners or collection strategies. Indicators can be set against dates and target values. Different members of staff can be restricted to pertinent data sets and the style of display tailored as needed.

In addition to real time KPIs, Linetime’s BI tools can also monitor trends and provide historic trend analysis. This supports management in making accurate and fact based judgements on how best to manage the business.

In a competitive market place this is a must have tool for businesses engaged in volume recoveries.