How Linetime software helped Next staff to enhance their job roles and streamline the business

Anil Raja, Assistant General Counsel, Next: To be honest, at first there was some resistance to change and to suggest otherwise would be misleading. Different people react differently to change for all sorts of reasons but once you start to trust the change and the reasons behind that change, you soon see how Liberate significantly improves efficiency, collaboration and business continuity.

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Next legal team reaping the rewards of matter management

Background
Next trades from more than 500 stores in the UK and Eire and around 200 stores in 40 countries overseas. Online, Next Directory serves customers in around 70 countries outside the UK. The in-house legal team at Next looks after the interest of all of the companies within the Next group.

Prior to going live with Linetime’s Liberate software, the legal team was too reliant on printing and filing documents. The support team of secretaries and PA’s were being overwhelmed with admin and a change was needed.

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Gillespie Macandrew Using technology to improve service delivery

Using technology to improve service delivery, work load management and improve client satisfaction - Plot sales at Scottish firm Gillespie Macandrew is all about delivering volume activity and having status information immediately available for both national and small scale developers. A team of four full-time paralegals led by a young qualified solicitor manage this high-pressure work stream, processing over 1,100 sales per year – and making up 6% of the firm's £10m turnover.

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Gaining Access - Michelmores LLP

Michelmores LLP is a firm that reflects the green shoots in the legal market, and it has a ‘strategy of ambition’ that's intertwined with a well-thought out IT strategy.

“We’re investing a lot to enable us to meet the needs of a buoyant and changing market," explains the firm’s IT Director Simon Clarke. "We’re seeing growth in international markets, and technology plays a key role in helping us meet changing demands.”

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Coltman Warner Cranston LLP Maximising Recovery rates with Linetime online payments

Coltman Warner Cranston Solicitors are a Legal 500 “Top Tier” firm who specialise in dealing with debt recovery and insolvency actions for commercial clients ranging from Blue Chip companies to SME’s. This dedicated practice is the former debt recovery department of US giant Reed Smith.

Coltman Warner Cranston are always looking to improve service to clients and to do this in the most efficient way possible. A key element in achieving this goal is the firm’s commitment to the use of the latest technologies.

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Wragge & Co goes online

Wragge & Co chose Linetime after the company demonstrated a flexible team approach and a case management system (CMS) that could integrate data and processes within FIRST, and the firm at large, to increase productivity.

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Flint Bishop LLP - Getting closer to clients - connecting case management and client collaboration

How top-200 firm Flint Bishop LLP is using case management technology to empower its clients with easy and useful access to their data – and is delivering their work in a more efficient, more cost-effective way.

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DWF - Commercial advantage in a commoditised market

DWF - Top 50 firm invests in Liberate to achieve a commercial advantage in a commoditised market

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Wilkin Chapman - Merging with success - when two become one

Wilkin Chapman - When two firms become one, it's an opportunity to make one IT system for the new firm that builds on the best parts of each merging business

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Integrated IT helps top 250 law firm Hay & Kilner grow profitability & size

Top 250 firm Hay & Kilner has grown in size and profitability through the use of Linetime's integrated management software.

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Hay & Kilner - Accounts Software

“The key to choosing the correct Practice Management Software for your firm is to look forward”

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Possession Claims Online

PCOL is Her Majesty's Courts Service's Internet based service for claimants and defendants, designed to be a simple, convenient and secure way of making, responding and monitoring certain types of possession claim on the Internet.

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Swinton Insurance opt for marketing leading Debt Recovery

"It was important to us that any system selected had a proven pedigree in the debt recovery marketplace."

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Blue Sky Law - Legal Accounting & Matter Management

Blue Sky Law - Compliance, Efficiency & Customer Service 

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Hewitts - Practice Management

Hewitts - "The two areas which are very important to us, bank reconciliation and management reporting, are so much better with Liberate from Linetime." 

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Mason Baggott & Garton - Liberate Practice Management

Mason Baggott & Garton - "After a long search we chose Linetime and their Liberate system which has proven to provide us with many operational benefits."

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Mason Baggott & Garton - A case study in the application of modern legal software technology

Mason Baggott & Garton - A major factor in Linetime’s favour was the ability, via their Liberate software suite, to provide an integrated practice and case management system built around a single relational (SQL) database. This helps improve operational efficiency, as data only needs entering once, but can be used many times.

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Rogers & Norton invest in the future

Rogers & Norton - “We consider ourselves to be leaders in our field and therefore we like to deal with other similarly successful organisations like Linetime.”

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Dickinson Wood invest in the latest Legal Software & Hardware Technology

Dickinson Wood - “Not only did Linetime impress me technically, they also impressed me personally. They were friendly, attentive to our requests and thoroughly professional in all their dealings with me and my team."

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Drydens continue to expand with the help of Liberate from Linetime

Drydens - “It’s often easy to forget that irrespective of how technically efficient a system is, it is the personal and business relationships that often make the difference. An example of this was how the Linetime implementation group worked with our internal project team."

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stevensdrake solicitors opt for DebtimeSQL from Linetime

stevensdrake - "The result was that the Linetime solution not only met our specific operational requirements perfectly, it also proved to be flexible enough to be tailored in those areas where our mode of operation was different from their other customers. In other words, we could tailor our system exactly to our own clients’ needs.”

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Clarke Willmott win HM Customs & Excise Debt Recovery contract

Clarke Willmott - Modern business demands modern practice and hence modern systems. This in turn means highly efficient and flexible technical solutions that can be operated by non-technical staff with the minimum of effort.

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Gordon Brown Associates Using Technology for Customer Benefit

Gordon Brown Associates - "Not only did we investigate the product functionality but we also looked closely at the training and post-sales service offered by Linetime. We were pleased to find that the company, like ourselves, are people oriented and professional to deal with."

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