Personal Injury

The Personal injury case management system provides the framework to handle all aspects of Personal Injury, catering for small claims, fast track and multi track. A comprehensive library of screens, documents and workflows provided as standard. Interfaces with external services including A2A and PremexVU ensures work is processed efficiently.

The claims management system, incorporated within our case management software, can be tailored for your individual needs to accommodate high volume introducer work and the more personal client work.

Personal Injury - Workflows

Automation of routine repetitive functions enables claims management tasks to be completed efficiently and to a defined standard.

The generation of standard letters, forms, reminders and SMS client updates can all be easily automated.

Workflows can also generate any required financial and time transactions.

The workflows are not ‘set in stone’ and can be modified using the inbuilt Designer software. Users can modify screens, documents and workflows to meet their own and their clients individual requirements.

Integrated forms

The Liberate Personal Injury system is integrated with electronic forms from both Oyez and Laserform.

Intelligent forms validate input reducing the risk of errors. Auto-population with case data saves time.

Case History

A full electronic History of all activity is maintained for each case. All correspondence produced is stored, as are copies of all outbound and inbound e-mails. File and Telephone notes, SMS messages and scanned documents, digital images of accidents / injuries can also be held within the case history.

This complete History assists practice managers to audit files and monitor compliance.

Links to Financials – No Reposting

The ability to automate the generation and posting of financial and time transactions improves efficiency and accuracy.

The tracking of time and disbursements ensures the true costs of the case are at the fee earner's finger tips.

Online Personal Injury Case Tracker

The optional case tracking system services two distinct types of client.
  • The individual requiring access to details of a specific case
  • The referrer of bulk work who requires access to information on all of their cases.
Both types of user have live case information – on a secure website with password control.

Client communication is improved with users having access to transaction ‘milestone’ information and more.