The continued rise of Matter Management

One particularly significant trend we have noticed over the last couple of years is the shift of interest towards matter management as opposed to traditional “case” management within the legal fraternity. By definition, there isn’t much difference between the two. Principally, matter management does not involve the use of workflow. Why would matter management prove so popular?

We think it is primarily due to the reduced time and effort involved in implementation compared with the definition and roll out of a comparative case management project. With a good matter management system there is no reason why a user should not be gainfully productive within hours. Obviously, this can vary according to the aspirations of the user and the complexity they want to build in to their set up. But secure and well organised document management, smooth Outlook integration and a reliable reminder system are all that many users require to gain significant operational efficiencies – day one.