Quality Solicitors PGS Law invests in Liberate from Linetime

PGS Law, part of the nationwide Quality Solicitors network has contracted with Linetime for their Liberate case and matter management software.

Keith Swan (Managing Partner) said “The practice regularly reviews its ongoing development to ensure that we retain our competitive edge. One aspect of our strategy has been to become part of the Quality Solicitors network; this has provided the practice with a recognisable National brand. The practice has also identified the need to deliver Legal Services more efficiently in order to compete within an increasingly competitive legal marketplace. These changes had to be achieved without impacting the quality of our service, for which we are renowned. Clients want competitive pricing but they prefer to deal with a local business – our aim is to provide them with both.”

To achieve their goals PGS Law identified a need for a case management system and selected Liberate from Linetime. Liberate was chosen because it provides the practice with efficiency benefits through workflow automation, along with ensuring work processes are carried out to a consistently high standard each and every time. The team at PGS Law were particularly keen to find a solution to manage documents, emails and telephone notes and opted for Liberate as it delivers these functions from within a user friendly interface. Linetime systems will be used throughout the practice for both practice and case management.

“This integrated approach benefits the practice by helping meet our compliance requirements, simplifying reporting and conflict checking, whilst also delivering benefits to our clients through the instant access of information as required by the Fee Earner managing their case” said Keith.

Tony Klejnow (Managing Director) at Linetime commented “We are delighted to be working with an organisation that puts quality of service at the forefront of its business. From the outset, it was clear that the company were looking for a solution to support their Fee Earners in managing their day to day activities. A solution that provides a flexible approach to assisting Fee Earners within highly workflow driven areas such as Conveyancing, as well as Fee Earners in other areas where ‘people driven’ matter management is better suited.”