Intelligence for your Business

In a 1958 article, IBM researcher Hans Peter Luhn used the term business intelligence. He defined it as “the ability to apprehend the interrelationships of presented facts in such a way as to guide action towards a desired goal.”

In 1989 Howard Dresner proposed BI as an umbrella term to describe “concepts and methods to improve business decision making by using fact-based support systems.”

Business decisions in law firms have for many years been based on historic accounting information. Whilst this is valuable and has it’s place, it is only a snapshot of the business at its highest level and offers no opportunity to view the lower level more valuable detail.

Being able to see what is happening in the business as it is happening empowers all levels of management to make decisions based on current data. If this is also presented as graphs and charts on a digital dashboard then business intelligence is truly available now.

Being able to drill down to the low level data takes digital dashboards to a new level of functionality. Liberate BI users may see the high-level processes and then drill down into the low level data. This level of detail is often buried deep within the firm and otherwise unavailable to senior managers/partners.

Liberate BI is not just confined to one database. Specialized dashboards can combine databases such as HR and CRM as well as the business functions to give the widest possible view of the business empowering management to drive the business.