B2C improving client communication and service

Online Case TrackingExciting developments lie ahead in 2018 for Coltman Warner Cranston with the development and implementation of Linetime’s B2C Client Portal which allows real time access and communication with the existing Linetime Case Management system.

Coltman Warner Cranston Debt Recovery Manager says “the development of our B2C Client Portal will provide greater efficiency and cost benefits for all of our clients and will enable them to view the progress of their cases in real time”.

The Linetime portal provides a secure internet connection allowing clients to log in, view the status of cases and review files and documents, all of which delivers more value to clients and improving the Coltman Warner Cranston team’s efficiency.

Coltman Warner Cranston is a top ranked Legal 500 debt recovery practice based in Coventry which is annually instructed to recover in excess of £250 million.